FAQ

Frequently Asked Questions:

Ordering and delivery:

    How long does delivery take?

    • Delivery usually takes between 3-5 working days.

    Which delivery areas are covered?

    • Delivery is only possible within Germany.

    Is there a minimum order quantity?

    • There is no minimum order quantity for our products.

    Can I return my order?

    • You can return your order within 14 days of delivery, provided the goods are unopened and still in their original condition.

    Pay:

    Which payment methods are accepted?

    • You can pay with PayPal, Apple Pay, Google Pay, credit card or Klarna (invoice).

    Quality:

    Where do our products come from?

    • Our organic extra virgin olive oil comes exclusively from Sicily (Italy).

    Contact:

    How can I contact customer service?

    • You can contact our customer service via our contact form or by email at info@orodicampagna.com.


    Can I contact the shop as a company or major customer?

    • You can also contact us as a company, using our contact form or via email at info@orodicampagna.com.